A. Offline / Physical Classroom & University Courses
Degree Courses:
- Registration / Admission Fees: Kept strictly non-refundable once a physical seat
is blocked.
- UGC Formal Degree / Diploma Programs: Fee refunds for formal university
degree/diploma programs are governed strictly by the statutory UGC Fee Refund Policy
in force for the academic session. Current policy is,100% refund up to Sept 30/Oct
31, and the 90% /80% /50% /0% slabs relative to the last date of
admission.
- Short-Term Physical Certificate Courses: 100% refund of tuition fees (minus a
₹1,500 seat admin fee) if requested 7+ days before classes start. No refunds are
permitted once physical sessions commence or study materials are collected.
B. Live Scheduled Online Programs:
(Programs with defined start dates, scheduled live lectures, instructor interaction, and
fixed seat limits)
- Cancellation 14 or more days prior to batch start date: *
Eligible Refund: 100% of tuition fee refunded.
- Deduction: A flat non-refundable administrative processing fee of
₹1,000.
- Cancellation between 7 and 13 days prior to batch start date: *
Eligible Refund: 90% of tuition fee refunded.
- Cancellation within 7 days prior to batch start date: *
Eligible
Refund: 75% of tuition fee refunded.
- Cancellation within 7 days AFTER batch commencement: *
Eligible
Refund: 50% of tuition fee refunded. Condition: The
student must have attended
no more than 2 live sessions and must not have accessed/downloaded
course repository assets.
- Cancellation after 7 days of batch commencement: *
Eligible
Refund: 0% (No Refund). Seats in live classes cannot be reallocated
after the first
week of instruction.
- Breach of Terms: Refunds under this section are not available if
user access is revoked due to violations of Section 9 of the Terms & Conditions.
C. Self-Paced / Pre-Recorded Digital Courses:
(On-demand recorded content, downloadable study notes, automated quizzes, and digital
certifications)
Due to the digital nature of instant access, consumption, and piracy risks:
- Refund Request Window: Must be submitted within 48 hours
of purchase.
-
Consumption & Download Threshold: * A refund will
only be considered if the user has viewed less than 10% of the
course modules/videos.
The user must NOT have downloaded any attached study
materials, code repositories, or certificates.
- Exclusions: Any request received after 48 hours, or exceeding the
10% consumption/download cap, is 100% non-refundable
- Refund requests must be made within 48 hours of purchase.
- Eligible only if the user has viewed less than 10% of course content and
downloaded no study materials or certificates.
D. Short-Term Offline / Physical On-Campus
Workshops
(Physical classroom bootcamps, lab-based workshops, or weekend campus sessions)
- Seat Booking & Registration Fee: Strictly non-refundable once a
physical laboratory or classroom seat is blocked.
- Cancellation 7 or more days prior to workshop start date: 100%
refund of tuition fee component, minus a physical seat administrative fee of
₹1,500.
- Cancellation less than 7 days prior to or after workshop start
date: No refunds are issued once physical sessions begin or physical
training toolkits/study kits are distributed.
Batch Postponement, Instructor Change, or Course
Cancellation by University
- Course Rescheduling: If the University postpones the start date
of a short-term course by more than 14 calendar days, the student holds the option
to either transfer their enrollment to the rescheduled batch or request a 100% full
refund without any administrative deductions.
- Course Cancellation: If the University cancels a short-term
course prior to launch due to low enrollment or administrative reasons, a 100% full
refund will be automatically disbursed within 7 to 10 working days.
6. Non-Transferability & Batch Deferral Options
- Transferability: Course enrollments for short-term programs are
strictly non-transferable to another individual.
- Batch Deferral Request: In lieu of a refund, students in Live
courses may request a one-time batch deferral to the subsequent batch if requested
at least 3 days prior to batch launch (subject to seat availability and a
₹500 batch transfer fee).
E. Registration, Application, or Examination Fees:
- All one-time registration, application processing, or examination fees are
strictly non-refundable.
