Terms & Conditions

• To access University courses, online classrooms, or student portals or features, you must register for an account. You agree to provide accurate, current, and complete information during registration.
• You are solely responsible for maintaining the confidentiality of your account credentials (including usernames, tokens, pass-keys and passwords) and for all activities that occur under your account.
• If you are under 18 years of age, you may use the Website only under the supervision of a parent or legal guardian.

• All content available on the Website, including text, graphics, logos, videos, audio clips, digital downloads, library repositories, dissertation databases, research papers, data compilations, software, and course materials, is the exclusive property of Jagadguru Kripalu University or its content providers and is protected by Indian and international copyright and intellectual property laws.
• You are granted a limited, non-exclusive, non-transferable license to access the content solely for personal, educational, and non-commercial use.
• You shall not copy, reproduce, distribute, transmit, broadcast, sell, license, or otherwise exploit any content for any commercial purposes without prior written consent.
• You shall not use any automated bots, spiders, scripts, scrapers, or AI model training data crawlers to scrape, index, or harvest academic research papers, thesis databases, curriculum frameworks, or any data from the Website. Unauthorized mass downloading or scraping is strictly prohibited and constitutes an explicit violation under Section 43 of the Information Technology Act, 2000.

• Sharing student IDs, portal access tokens, or learning management system accounts with third parties to circumvent tuition fees or permit unauthorized individuals to access university systems is strictly prohibited.
• You are strictly and individually liable for the security of your student login portal. Any breach resulting from intentional or negligent credential sharing may lead to immediate suspension of your academic privileges.

• You agree NOT to engage in any activities designed to disrupt the digital infrastructure of the Website. This includes, but is not limited to, deploying malware, viruses, trojans, executing Denial of Service (DoS/DDoS) attacks, defacing, or fuzzing web forms.
• Any unauthorized attempt to breach server firewalls or access administrative backends will result in immediate termination of portal access, institutional disciplinary action, and direct referral to the National Cyber Crime Reporting Portal of India.

When utilizing the interactive features or attending live classes on the Website, you agree NOT to:

• Use abusive, defamatory, offensive, or obscene language against instructors or fellow students.
• Record, download, or share live lectures, webinars, or course materials on external platforms or social media without authorization.
• Engage in any cheating, plagiarism, or academic dishonesty during online assessments and test series.
• Disrupt the digital framework of the website via malware, hacking, or denial-of-service attacks.

• All fees listed on the Website are in Indian Rupees (INR) unless specified otherwise. Fees are subject to applicable taxes, including the Goods and Services Tax (GST) as per government guidelines.
• Live Online Programs / Courses: Refunds for cancellations of Live Online Programs are governed exclusively by the slab set out in the University's Refund and Cancellation Policy, Section 2B, which prevails over any figures referenced elsewhere on this Website. That slab is: 100% of the tuition fee (less a ₹1,000 processing fee) for cancellations 14 or more days before batch commencement; 90% for cancellations made 7 to 13 days before batch commencement; 75% for cancellations made within 7 days before batch commencement; 50% for cancellations made within 7 days after batch commencement, provided the student has attended no more than 2 live sessions, has not accessed or downloaded any course repository assets and no refund for cancellations made more than 7 days after batch commencement.
• Self-Paced Courses: Refund requests must be made within 48 hours of purchase, provided the user has viewed less than 10% of the course content and downloaded no materials.
• Offline / Physical Classroom Courses: Registration and seat allocation fees are non-refundable. For short-term physical certificate or workshop courses, tuition fee components are refundable (minus a physical seat administrative fee) if requested 7 or more days before classes start, with no refunds once physical classes commence or study materials are collected. For formal University degree and diploma programs, tuition fee refunds are instead governed exclusively by the statutory UGC Fee Refund Policy in force for the relevant academic session, as detailed in the Refund and Cancellation Policy, Section 2A; the 7-day rule in this clause does not apply to such programs.
• Non-Refundable Components: Any statutory taxes (GST) and payment gateway transaction fees (typically 2-3%) are strictly non-refundable.
• Payments must be made via authorized payment gateways, and you warrant that you are authorized to use the designated payment method.
• Conditional Eligibility: Refund requests under the Live Online Programs sub-section above are subject to the user remaining in good administrative standing and not having had access revoked for a violation under Section 9. This condition does not extend to Self-Paced Courses or Offline/Physical Classroom Courses unless a corresponding forfeiture provision is separately added to the Refund and Cancellation Policy for those categories.

• The Website processes student records, academic scores, and financial transactions securely on a strict 'need-to-know' basis.
• By using the Website, you acknowledge that your digital inputs and personal data are processed in accordance with our Privacy Policy and the statutory mandates of the Digital Personal Data Protection (DPDP) Act, 2023.

• The Website and its services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
• Jagadguru Kripalu University does not guarantee that the course content will meet individual expectations or lead to specific academic or career outcomes.
• In no event shall Jagadguru Kripalu University be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the Website.

• We reserve the right to suspend or terminate your account and access to the courses immediately, without prior notice, if you breach any of these Terms or engage in illegal or fraudulent behavior.
• Upon termination, your right to use the Website and access course materials ceases immediately, and no refund will be issued under such conditions.

• Formal University Students: Academic, financial, and administrative disputes involving matriculated degree/diploma students are governed by the Student Grievance Redressal Committee (SGRC) framework as per UGC regulations, with a right to appeal to the University Ombudsperson.
• External Portal Consumers: E-commerce disputes arising from short-term digital purchases or external platform interactions are handled in compliance with the Consumer Protection (E-Commerce) Rules, 2020. Complaints will be acknowledged within 48 hours and resolved within 30 days.

• These Terms shall be governed by and construed in accordance with the laws of India.
• Any legal actions, disputes, or proceedings arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Cuttack, Odisha.

For questions or formal grievances regarding these Terms, please contact us: